So I got the car in to the dealership for the fuel pump replacement recall. They set up a ride home with a very nice woman Lyft driver, really interesting person, a writer when she's not a driver. So far so good.
At home peacefully reading various library books including this
By 3:30 I hadn't heard from the dealership. I waited till late afternoon because they'd said it was a day-long job. But I was concerned in case I ended up driving after dark.
Called and found they couldn't do the work because they couldn't remove the panel to access the fuel pump. They needed to break the panel. And they planned to charge me for the part.
Yes, didn't sound right to me either. And they said a week to get it. I made unhappy noises about both things. So they're getting the part overnighted, will do the work tomorrow.
Soooo I called the general manager and he agreed it didn't sound right, he'd be right on it. A few minutes later the service director gets back to say he's all over it, part ordered, he'll check with me Tuesday morning. He sounded totally panic stricken.
So we'll see if they still try to charge me when I see them. If so, I'll definitely do a call the manager scene. I can't believe they can ask me to pay for what they broke. If they do, I'll definitely bust them online and here.
Today started out well and then it didn't.
Happy day everyone, this too shall pass. Though I've had better days.
No comments:
Post a Comment
Please read the comments before yours and see if your question is already answered!