Here's my early morning view from the patio door
Air you can breathe, a working phone, lovely cooling rain forecast.
Weaving with a minimum of pain, yay
Yesterday was a different story, mainly phone related. Handsome Son and I usually exchange early morning texts, just to know all's well.
Yesterday we couldn't, no matter what we tried. Ended up Skyping dms just to establish the people, if not the phones, were operating.
I found I'd lost not only texting, this happens at busy times, but all service. No phone no voicemail. For an old person living alone, this is more than an inconvenience, it's dangerous, to have no way to communicate.
I checked the service for outages, none reported. Went into the website for help, and couldn't get in till I changed my password. Up to now it's been fine.
Then the site explained how to phone or text for help. How, I wonder? Then I found the chatbot which had me enter all sorts of secret handshakes then my zipcode, and told me there was no outage, must be my settings.
I went through all the hoops, I mean workarounds, they suggested, no joy. They said good day and thank you. I'd dmd the carrier via Twitter, no response.
Back to the website, found a help person, spent two hours trying to fix the issues, whatever they were. Finally, none of them working, they said they had to refer me to a higher help level. Which was only accessible by phone. They couldn't dm nor email. Since I don't have a second line, neighbors all out, handsome Son at work, I couldn't continue.
I asked them if my phone had become obsolete -- July 1, maybe new protocols, they don't always tell you.
Then my nice helping person said they'd tried checking the higher level people who told them there was in fact an outage in service.
Now they admit it! Shortly afterwards I got a text from handsome Son at work who said a whole string of texts arrived suddenly. His phone and mine are working again.
I checked back on Twitter which had been down on and off, got in and found the carrier had responded then cut off when I hadn't picked up in two minutes. They gave me numbers to call and text..
I dmd them a cranky message, that since I don't monitor constantly it was unreasonable to cut off after two minutes, that when I was telling them I couldn't call nor text, that was the problem, and that the carrier had acknowledged it was their outage, my service was now restored
Their answer came that they were sorry about the bad service, what was the trouble.... botspeak . Evidently the same program as the live chatbot which cuts out if no rapid response. Or even a slow response. Which mine were.
The other "challenge" " was that the stress had triggered an ocular migraine with visual disturbance. I couldn't see all the screen, full of gaps and flashing jagged lights, a word here and there. Just guessing their instructions but I did pretty well considering.
Anyway by mid evening the service was back up and running and my vision gradually returned. I was ready for a better day.
And today, as God is my witness, I'm having one!
Happy day everyone, enjoy the good bits, snarl at the rest!
